Privacy Policy

This Privacy Policy explains how we collect, use, store, and safeguard personal information in compliance with the Nigeria Data Protection Act (NDPA) 2023, the Nigeria Data Protection Regulation (NDPR) 2019, and where applicable international data protection standards such as the General Data Protection Regulation (GDPR) for clients in the EU and similar laws in Asia and the Middle East.

We collect personal and business information through our website forms, email communication, phone calls, and client interactions. This may include:

• Full name, email address, phone number, company name
• Shipping and billing addresses
• Transaction and purchase history
• Identification details submitted for export documentation
• IP address, device information, and browser data for analytics
• Communication records and inquiries

We collect and process data to:

• Process export orders and manage logistics
• Respond to inquiries and offer customer support
• Prepare required export, customs, and regulatory documentation
• Improve website performance and enhance user experience
• Send promotional or educational emails (only with consent)
• Fulfil contractual, legal, and compliance obligations

Under the NDPA, our processing activities are based on:

• User consent
• Contractual necessity for fulfilling export and supply agreements
• Legal obligations relating to Nigerian and international export regulations
• Legitimate business interests such as service improvement and fraud prevention

We do not sell or trade personal data. Data may be shared only with trusted parties necessary for business operations:

• Shipping companies and logistics partners
• Payment processors and banks
• Government agencies (for customs, NAFDAC documentation, phytosanitary certification, etc.)
• Quality assurance bodies and certified laboratories
• Technology and cloud service providers who host or support our systems

All third parties must comply with NDPA and uphold confidentiality and data protection standards.

Because we operate across Africa, Europe, Asia, and the Middle East, your data may be transferred outside Nigeria. All international transfers are handled securely and in compliance with:

• NDPA 2023
• GDPR (for EU clients)
• Relevant regional data protection laws

We ensure that third-country recipients maintain adequate data protection safeguards.

We retain personal and transactional data only for as long as necessary to meet:

• Contractual obligations
• Export and regulatory requirements
• Legal and audit purposes

Data may be deleted earlier upon request unless retention is required by law.

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to certain types of processing
• Request a copy of your data (data portability)
• Report concerns to the Nigeria Data Protection Commission (NDPC)

To exercise your rights, contact us at: info@kobamsagro.com

We maintain strong security measures to protect your data:

• SSL encryption
• Secured servers and firewalls
• Controlled access permissions
• Routine security checks and vulnerability assessments

Our services are intended for adults. We do not knowingly collect personal data from anyone under 18.

We may update this Privacy Policy periodically to reflect changes in our operation or regulatory requirements. Continued use of our website signifies acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: